New Insight: Email History

Our new Email History insight transforms your inbox data into actionable relationship intelligence. Now you can programmatically access comprehensive engagement metrics and conversation context with prospects across your entire organization.

Key Features:

Complete Relationship View: Access metrics on total emails, response rates, and engagement patterns across all team communications
Thread-Level Intelligence: Analyze which conversations gained traction with detailed metrics on each email thread
Team-Wide Visibility: Track interactions between all team members and prospect organizations to identify the strongest relationship channels
Clean, Structured Data: Receive optimized API responses focused on meaningful engagement, with threads categorized by response status
Automated Processing: Connect your inbox at https://app2.autobound.ai/settings via OAuth (Gmail/Outlook supported) with nightly updates

Example Output:

Example response showing engagement metrics and thread details for a sales rep with an active prospect conversation about partnership opportunities:

{
  "metrics": {
    "total_emails": 20,
    "total_threads": 8,
    "auto_response_count": 0,
    "prospect_to_user": 5,
    "user_to_prospect": 2,
    "response_rate": "12.5%",
    "threads_with_responses": 1,
    "threads_without_responses": 7
  },
  "threads": {
    "responded": [
      {
        "thread_id": "abc123def456",
        "email_count": 3,
        "response_count": 1,
        "auto_responses": 0,
        "latest_from": "prospect@company.com",
        "latest_subject": "sync up?",
        "latest_date": "2025-02-25T20:22:15.000Z",
        "latest_body": "Let's sync up sometime this week? I want to see the platform and discuss potential partnership opportunities..."
      }
    ],
    "no_response": [
      {
        "thread_id": "xyz789uvw321",
        "email_count": 2,
        "latest_subject": "Product demo follow-up",
        "latest_date": "2025-02-20T14:30:22.000Z"
      }
    ]
  }
}

The API delivers both high-level metrics and granular thread details, including email content previews, enabling truly personalized follow-ups based on actual conversation history. Whether integrated into your existing workflow tools or accessed via our platform, Email History empowers sales teams to make data-driven decisions about when, how, and what to communicate to prospects.

Connect your team's inboxes today and transform random email exchanges into your most strategic sales asset.