Glassdoor Reviews

Glassdoor reviews provide an inside look at how employees feel about a company's culture, leadership, work-life balance, and compensation.

Glassdoor Reviews surface what employees are saying about a company's culture, leadership, and operational challenges — unfiltered internal sentiment that rarely shows up in press releases or earnings calls.

We analyze recent Glassdoor reviews across 2M+ companies, scanning for patterns in employee feedback over a rolling 30-day window. Each signal aggregates multiple reviews mentioning the same theme into a single insight — classified into one of 6 subtypes and scored for sentiment, confidence, and commercial relevance. Signals include aggregate company ratings, reviewer job titles, competitors mentioned as destinations for departing talent, and technologies referenced in the reviews.

A single company can produce multiple signals if different themes emerge from the same review window (e.g., both compensation dissatisfaction and leadership complaints).

Reviewers are anonymous — you get job titles and departments but not names. We're working to de-anonymize where possible.

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See real delivered dataSample Files

Subtypes represent the specific theme detected across employee reviews. Each signal aggregates trends from multiple reviews — not a single review — so you're seeing patterns, not outliers.

Available Subtypes (6)
Subtype EnumDescription
glassdoorHighCulturePraiseStrong positive sentiment about company culture
glassdoorGrowthOpportunitiesEmployees highlight career growth and development
glassdoorConsistentLeadershipComplaintsRecurring negative feedback about management
glassdoorPoorWorkLifeBalanceEmployees cite work-life balance issues
glassdoorCompensationDissatisfactionFrequent complaints about pay or benefits
glassdoorTalentRetentionConcernsSignals of employee turnover or retention issues

Example Signal

What a single entry looks like in a delivered signal file:

{
  "signal_id": "b8e2f4a1-3c97-4d5e-a1b6-7f8c9d0e2a34",
  "batch_id": "2026-03-01-00-00-00",
  "signal_type": "glassdoor-review",
  "signal_subtype": "glassdoorTalentRetentionConcerns",
  "detected_at": "2026-02-28T14:31:08.450Z",
  "association": "company",
  "company": {
    "name": "Drift",
    "domain": "drift.com",                    // match on domain
    "linkedin_url": "linkedin.com/company/drift",  // or match on LinkedIn URL
    "industries": ["Software Development", "Conversational Marketing"],
    "employee_count_low": 501,
    "employee_count_high": 1000,
    "description": "Conversational marketing and sales platform..."
  },
  "contact": [],
  "data": {
    "summary": "Account executives and CSMs report mass departures since Salesloft acquisition, with 40% of senior sellers leaving for Gong and Outreach within 3 months...",
    "detail": "Multiple AEs and customer success managers describe a talent exodus triggered by post-acquisition quota changes and territory realignment. Reviewers cite comp plans being rewritten...",
    "relevance": 0.93,                        // 0.0-1.0; higher = more actionable for outreach
    "confidence": "high",                     // how certain this signal is accurate
    "sentiment": "negative",
    "competitors_mentioned": ["Gong", "Outreach", "HubSpot", "Qualified"],
    "technologies_mentioned": ["Salesforce", "Marketo", "Intercom"],
    "overallCompanyRatings": {
      "overall_rating": 3.2,
      "work_life_balance_rating": 3.0,
      "culture_rating": 2.8,
      "management_rating": 2.5,
      "compensation_rating": 3.1,
      "career_opportunities_rating": 2.9,
      "ceo_approval": 0.52,
      "recommend_to_friend": 0.45,
      "business_outlook": 0.38
    },
    "total_reviews": 847,
    "recent_reviews_count": 18,
    "review_date_newest": "2026-02-25T11:08:22.100Z",
    "review_date_oldest": "2026-01-28T09:14:55.300Z",
    "job_titles": [
      "Senior Account Executive",
      "Customer Success Manager",
      "Enterprise AE",
      "Solutions Engineer"
    ],
    "glassdoor_id": 1293840,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Drift-EI_IE1293840.11,16.htm"
  }
}

Field Reference

Standard envelope and entity fields are shared across all signals — see Schema and Resolution. The fields below are specific to this signal:

Signal-Specific Fields

The data object contains everything unique to this signal type — the intelligence extracted from aggregated employee reviews.

FieldTypeDescription
summarystringOne-line headline describing the signal. Designed to be shown directly to end users as a notification or list item. Typically 15–25 words, always includes the company name and the core finding
detailstringMulti-sentence analysis written for a salesperson. Explains what employees are saying, why it matters commercially, and what kind of vendor or solution might be relevant. Typically 3–5 sentences synthesizing multiple reviews into a single narrative
relevancefloat (0.0–1.0)How actionable this signal is for outreach. Higher values reflect greater commercial relevance based on review severity, recency, and potential impact on buying decisions. Useful for prioritization and filtering
confidencestringHow certain the system is that the signal classification is accurate. high = strong textual evidence across multiple reviews, medium = probable but fewer supporting data points, low = inferred with limited direct evidence. Useful for filtering in production
sentimentstringAggregate sentiment across the analyzed reviews for this theme. positive = favorable employee feedback, negative = critical feedback, neutral = mixed or balanced. Useful for segmenting outreach tone
competitors_mentionedarray[string]Companies mentioned in reviews as places employees are leaving for or comparing against. Useful for competitive intelligence — shows where talent is flowing
technologies_mentionedarray[string]Technologies, platforms, or tools referenced in reviews. Useful for understanding the company's tech stack from an insider perspective
total_reviewsintegerTotal number of Glassdoor reviews for this company across all time. Provides context for how established the company's review profile is
recent_reviews_countintegerNumber of reviews analyzed in the 30-day window that triggered this signal. Higher counts indicate stronger pattern confidence
review_date_neweststring (ISO 8601)Date of the most recent review analyzed. Useful for recency validation
review_date_oldeststring (ISO 8601)Date of the oldest review in the analysis window. Together with review_date_newest, defines the time span of the signal
job_titlesarray[string]Job titles of the reviewers whose feedback contributed to this signal. Useful for understanding which roles are experiencing the issue
glassdoor_idintegerGlassdoor company identifier. Useful for linking to the company profile or cross-referencing with your own Glassdoor data
glassdoor_urlstring (URL)Direct link to the Glassdoor company overview page. Useful for manual verification or displaying to end users

Overall Company Ratings

The overallCompanyRatings nested object provides a snapshot of the company's aggregate Glassdoor scores at the time the signal was generated.

FieldTypeDescription
overallCompanyRatings.overall_ratingfloat (1.0–5.0)Aggregate rating across all categories. 5.0 is best. Represents the average of all employee ratings
overallCompanyRatings.work_life_balance_ratingfloat (1.0–5.0)Employee-rated work-life balance score
overallCompanyRatings.culture_ratingfloat (1.0–5.0)Employee-rated culture and values score
overallCompanyRatings.management_ratingfloat (1.0–5.0)Employee-rated senior management quality
overallCompanyRatings.compensation_ratingfloat (1.0–5.0)Employee-rated compensation and benefits score
overallCompanyRatings.career_opportunities_ratingfloat (1.0–5.0)Employee-rated career growth opportunities score
overallCompanyRatings.ceo_approvalfloat (0.0–1.0)Proportion of reviewers who approve of the CEO. A value of 0.52 means 52% approve
overallCompanyRatings.recommend_to_friendfloat (0.0–1.0)Proportion who would recommend working here. A value of 0.45 means 45% would recommend
overallCompanyRatings.business_outlookfloat (0.0–1.0)Proportion with a positive outlook on the company's future. A value of 0.38 means 38% are optimistic

Timing & Delivery

  • detected_at is when we processed the review batch and generated the signal. Use review_date_newest and review_date_oldest for the actual review time span.
  • One signal per subtype per company per 30-day window. Multiple themes can fire for the same company, but the same theme won't fire twice within one analysis cycle.
  • Each delivery arrives in a timestamped folder. Treat all signals in a new folder as recent — no need to diff against prior deliveries.

Coverage

  • Refresh: Monthly
  • Coverage: 2,000,000+ companies
  • Best for: HR tech sales, competitive displacement, talent acquisition platforms, employee engagement tools, identifying post-M&A disruption

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