Glassdoor Reviews

Glassdoor reviews provide an inside look at how employees feel about a company's culture, leadership, work-life balance, and compensation.

Overview

Glassdoor Reviews surface what employees are saying about a company's culture, leadership, and operational challenges—unfiltered internal sentiment that rarely shows up elsewhere.

We analyze Glassdoor reviews from the past 30 days across millions of companies, scanning for patterns in employee feedback. Each review is classified into one of 12 subtypes (leadership concerns, compensation complaints, culture issues, growth opportunities, etc.) and scored for sentiment and confidence. Multiple reviews mentioning the same theme get aggregated into a single signal with supporting quotes.

Available Subtypes

SignalSubtype EnumDescription
High culture praiseglassdoorHighCulturePraiseStrong positive sentiment about company culture
Growth opportunitiesglassdoorGrowthOpportunitiesEmployees highlight career growth and development
Consistent leadership complaintsglassdoorConsistentLeadershipComplaintsRecurring negative feedback about management
Poor work-life balanceglassdoorPoorWorkLifeBalanceEmployees cite work-life balance issues
Compensation dissatisfactionglassdoorCompensationDissatisfactionFrequent complaints about pay or benefits
Talent retention concernsglassdoorTalentRetentionConcernsSignals of employee turnover or retention issues

Schema

{
  "signal_id": "04f4c2e5-aa00-4ab5-b5cd-cfad95cfd819",
  "signal_type": "glassdoor-review",
  "signal_subtype": "glassdoorConsistentLeadershipComplaints",
  "detected_at": "2026-01-08T16:14:19.100Z",
  "association": "company",
  "company": {
    "name": "Write Edge",
    "domain": "write-edge.com",
    "linkedin_url": "linkedin.com/company/write-edge",
    "industries": ["Education & Training Services"],
    "employee_count_low": 51,
    "employee_count_high": 200,
    "description": "Education and training services company."
  },
  "data": {
    "summary": "Employees describe CEO as toxic and leadership as fundamentally mismanaged",
    "detail": "Multiple critical reviews point to a toxic and manipulative CEO and inconsistent management creating operational chaos.",
    "relevance": 0.9,
    "confidence": "high",
    "sentiment": "negative",
    "competitors_mentioned": [],
    "technologies_mentioned": [],
    "overallCompanyRatings": {
      "overall_rating": 3.6,
      "work_life_balance_rating": 3.2,
      "culture_rating": 3.4,
      "management_rating": 3.3,
      "compensation_rating": 3.1,
      "career_opportunities_rating": 3.1,
      "ceo_approval": 0.71,
      "recommend_to_friend": 0.67,
      "business_outlook": 0.64
    },
    "total_reviews": 118,
    "recent_reviews_count": 7,
    "review_date_newest": "2026-01-02T08:42:35.200Z",
    "review_date_oldest": "2025-12-17T06:36:15.780Z",
    "job_titles": [
      "Part-Time Administrator",
      "English Teacher",
      "Teacher"
    ],
    "glassdoor_id": 3207217,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Write-Edge-EI_IE3207217.11,21.htm"
  }
}

Field Reference

Core Fields

FieldTypeDescription
signal_idstring (UUID)Unique identifier for this signal instance
signal_typestringAlways "glassdoor-review"
signal_subtypestringSpecific signal variant (see subtypes table)
detected_atstring (ISO 8601)When this signal was detected
associationstringAlways "company"

Company Object

FieldTypeDescription
company.namestringCompany name
company.domainstringPrimary website domain
company.linkedin_urlstringLinkedIn company page URL
company.industriesarray[string]Industry classifications
company.employee_count_lowintegerLower bound of employee count range
company.employee_count_highintegerUpper bound of employee count range
company.descriptionstringCompany description

Data Object

FieldTypeDescription
data.summarystringConcise summary of the signal
data.detailstringDetailed explanation of why this signal matters
data.relevancefloat (0.0-1.0)Business relevance score
data.confidencestringConfidence level (high, medium, low)
data.sentimentstringOverall sentiment (positive, negative, neutral)
data.competitors_mentionedarray[string]Competitors mentioned in reviews
data.technologies_mentionedarray[string]Technologies mentioned in reviews
data.total_reviewsintegerTotal number of Glassdoor reviews
data.recent_reviews_countintegerNumber of reviews in the analysis window
data.review_date_neweststring (ISO 8601)Date of most recent review analyzed
data.review_date_oldeststring (ISO 8601)Date of oldest review analyzed
data.job_titlesarray[string]Job titles of reviewers
data.glassdoor_idintegerGlassdoor company identifier
data.glassdoor_urlstringLink to Glassdoor company page

Overall Company Ratings Object

FieldTypeDescription
data.overallCompanyRatings.overall_ratingfloat (0.0-5.0)Overall company rating
data.overallCompanyRatings.work_life_balance_ratingfloat (0.0-5.0)Work-life balance score
data.overallCompanyRatings.culture_ratingfloat (0.0-5.0)Culture & values score
data.overallCompanyRatings.management_ratingfloat (0.0-5.0)Senior management score
data.overallCompanyRatings.compensation_ratingfloat (0.0-5.0)Compensation & benefits score
data.overallCompanyRatings.career_opportunities_ratingfloat (0.0-5.0)Career opportunities score
data.overallCompanyRatings.ceo_approvalfloat (0.0-1.0)CEO approval rating
data.overallCompanyRatings.recommend_to_friendfloat (0.0-1.0)Would recommend to friend
data.overallCompanyRatings.business_outlookfloat (0.0-1.0)Positive business outlook

API Usage

Generate Content API

{
  "enabledInsights": ["glassdoorConsistentLeadershipComplaints", "glassdoorPoorWorkLifeBalance"],
  "disabledInsights": []
}

Generate Insights API

{
  "insightSubtype": "glassdoorHighCulturePraise"
}

Example Output

"Noticed some recurring themes in ZoomInfo's Glassdoor reviews around leadership and work-life balance. If those challenges are impacting your team's productivity, happy to share how we're helping similar companies address them."

Coverage

  • Refresh: Weekly
  • Coverage: 25-50% of companies
  • Best for: HR tech, culture tools, leadership development, employee engagement solutions