Glassdoor Reviews
Glassdoor reviews provide an inside look at how employees feel about a company's culture, leadership, work-life balance, and compensation.
Glassdoor Reviews surface what employees are saying about a company's culture, leadership, and operational challenges — unfiltered internal sentiment that rarely shows up in press releases or earnings calls.
We analyze recent Glassdoor reviews across 2M+ companies, scanning for patterns in employee feedback over a rolling 30-day window. Each signal aggregates multiple reviews mentioning the same theme into a single insight — classified into one of 6 subtypes and scored for sentiment, confidence, and commercial relevance. Signals include aggregate company ratings, reviewer job titles, competitors mentioned as destinations for departing talent, and technologies referenced in the reviews.
A single company can produce multiple signals if different themes emerge from the same review window (e.g., both compensation dissatisfaction and leadership complaints).
Reviewers are anonymous — you get job titles and departments but not names. We're working to de-anonymize where possible.
See real delivered data → Sample Files
Subtypes represent the specific theme detected across employee reviews. Each signal aggregates trends from multiple reviews — not a single review — so you're seeing patterns, not outliers.
Available Subtypes (6)
| Subtype Enum | Description |
|---|---|
glassdoorHighCulturePraise | Strong positive sentiment about company culture |
glassdoorGrowthOpportunities | Employees highlight career growth and development |
glassdoorConsistentLeadershipComplaints | Recurring negative feedback about management |
glassdoorPoorWorkLifeBalance | Employees cite work-life balance issues |
glassdoorCompensationDissatisfaction | Frequent complaints about pay or benefits |
glassdoorTalentRetentionConcerns | Signals of employee turnover or retention issues |
Example Signal
What a single entry looks like in a delivered signal file:
{
"signal_id": "b8e2f4a1-3c97-4d5e-a1b6-7f8c9d0e2a34",
"batch_id": "2026-03-01-00-00-00",
"signal_type": "glassdoor-review",
"signal_subtype": "glassdoorTalentRetentionConcerns",
"detected_at": "2026-02-28T14:31:08.450Z",
"association": "company",
"company": {
"name": "Drift",
"domain": "drift.com", // match on domain
"linkedin_url": "linkedin.com/company/drift", // or match on LinkedIn URL
"industries": ["Software Development", "Conversational Marketing"],
"employee_count_low": 501,
"employee_count_high": 1000,
"description": "Conversational marketing and sales platform..."
},
"contact": [],
"data": {
"summary": "Account executives and CSMs report mass departures since Salesloft acquisition, with 40% of senior sellers leaving for Gong and Outreach within 3 months...",
"detail": "Multiple AEs and customer success managers describe a talent exodus triggered by post-acquisition quota changes and territory realignment. Reviewers cite comp plans being rewritten...",
"relevance": 0.93, // 0.0-1.0; higher = more actionable for outreach
"confidence": "high", // how certain this signal is accurate
"sentiment": "negative",
"competitors_mentioned": ["Gong", "Outreach", "HubSpot", "Qualified"],
"technologies_mentioned": ["Salesforce", "Marketo", "Intercom"],
"overallCompanyRatings": {
"overall_rating": 3.2,
"work_life_balance_rating": 3.0,
"culture_rating": 2.8,
"management_rating": 2.5,
"compensation_rating": 3.1,
"career_opportunities_rating": 2.9,
"ceo_approval": 0.52,
"recommend_to_friend": 0.45,
"business_outlook": 0.38
},
"total_reviews": 847,
"recent_reviews_count": 18,
"review_date_newest": "2026-02-25T11:08:22.100Z",
"review_date_oldest": "2026-01-28T09:14:55.300Z",
"job_titles": [
"Senior Account Executive",
"Customer Success Manager",
"Enterprise AE",
"Solutions Engineer"
],
"glassdoor_id": 1293840,
"glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Drift-EI_IE1293840.11,16.htm"
}
}Field Reference
Standard envelope and entity fields are shared across all signals — see Schema and Resolution. The fields below are specific to this signal:
Signal-Specific Fields
The data object contains everything unique to this signal type — the intelligence extracted from aggregated employee reviews.
| Field | Type | Description |
|---|---|---|
summary | string | One-line headline describing the signal. Designed to be shown directly to end users as a notification or list item. Typically 15–25 words, always includes the company name and the core finding |
detail | string | Multi-sentence analysis written for a salesperson. Explains what employees are saying, why it matters commercially, and what kind of vendor or solution might be relevant. Typically 3–5 sentences synthesizing multiple reviews into a single narrative |
relevance | float (0.0–1.0) | How actionable this signal is for outreach. Higher values reflect greater commercial relevance based on review severity, recency, and potential impact on buying decisions. Useful for prioritization and filtering |
confidence | string | How certain the system is that the signal classification is accurate. high = strong textual evidence across multiple reviews, medium = probable but fewer supporting data points, low = inferred with limited direct evidence. Useful for filtering in production |
sentiment | string | Aggregate sentiment across the analyzed reviews for this theme. positive = favorable employee feedback, negative = critical feedback, neutral = mixed or balanced. Useful for segmenting outreach tone |
competitors_mentioned | array[string] | Companies mentioned in reviews as places employees are leaving for or comparing against. Useful for competitive intelligence — shows where talent is flowing |
technologies_mentioned | array[string] | Technologies, platforms, or tools referenced in reviews. Useful for understanding the company's tech stack from an insider perspective |
total_reviews | integer | Total number of Glassdoor reviews for this company across all time. Provides context for how established the company's review profile is |
recent_reviews_count | integer | Number of reviews analyzed in the 30-day window that triggered this signal. Higher counts indicate stronger pattern confidence |
review_date_newest | string (ISO 8601) | Date of the most recent review analyzed. Useful for recency validation |
review_date_oldest | string (ISO 8601) | Date of the oldest review in the analysis window. Together with review_date_newest, defines the time span of the signal |
job_titles | array[string] | Job titles of the reviewers whose feedback contributed to this signal. Useful for understanding which roles are experiencing the issue |
glassdoor_id | integer | Glassdoor company identifier. Useful for linking to the company profile or cross-referencing with your own Glassdoor data |
glassdoor_url | string (URL) | Direct link to the Glassdoor company overview page. Useful for manual verification or displaying to end users |
Overall Company Ratings
The overallCompanyRatings nested object provides a snapshot of the company's aggregate Glassdoor scores at the time the signal was generated.
| Field | Type | Description |
|---|---|---|
overallCompanyRatings.overall_rating | float (1.0–5.0) | Aggregate rating across all categories. 5.0 is best. Represents the average of all employee ratings |
overallCompanyRatings.work_life_balance_rating | float (1.0–5.0) | Employee-rated work-life balance score |
overallCompanyRatings.culture_rating | float (1.0–5.0) | Employee-rated culture and values score |
overallCompanyRatings.management_rating | float (1.0–5.0) | Employee-rated senior management quality |
overallCompanyRatings.compensation_rating | float (1.0–5.0) | Employee-rated compensation and benefits score |
overallCompanyRatings.career_opportunities_rating | float (1.0–5.0) | Employee-rated career growth opportunities score |
overallCompanyRatings.ceo_approval | float (0.0–1.0) | Proportion of reviewers who approve of the CEO. A value of 0.52 means 52% approve |
overallCompanyRatings.recommend_to_friend | float (0.0–1.0) | Proportion who would recommend working here. A value of 0.45 means 45% would recommend |
overallCompanyRatings.business_outlook | float (0.0–1.0) | Proportion with a positive outlook on the company's future. A value of 0.38 means 38% are optimistic |
Timing & Delivery
detected_atis when we processed the review batch and generated the signal. Usereview_date_newestandreview_date_oldestfor the actual review time span.- One signal per subtype per company per 30-day window. Multiple themes can fire for the same company, but the same theme won't fire twice within one analysis cycle.
- Each delivery arrives in a timestamped folder. Treat all signals in a new folder as recent — no need to diff against prior deliveries.
Coverage
- Refresh: Monthly
- Coverage: 2,000,000+ companies
- Best for: HR tech sales, competitive displacement, talent acquisition platforms, employee engagement tools, identifying post-M&A disruption
Updated 19 days ago
